A series of water softeners against a wall after receiving water softener repair

Water Softener Repair in Reston, VA

If you’ve noticed problems with your water softener system, it might be time to get it checked out. Some common symptoms of a malfunctioning water softener include dirty-looking water, foul-tasting water, and water with a high salt level.

Water softeners typically last around 20 years before they begin to break down. They can break down faster than that if they’re not taken care of. Exactly how long your water softener will last depends greatly on the quality of your water softener system. If you take good care of your water softener system, you can ensure that it lasts longer.

Our plumbing experts at Kiddco Plumbing have decades of experience performing Sterling water softener repairs as well as repairs all over Northern Virginia.

Water Softener Maintenance

If you want to take preventative measures for your water softener to ensure it lasts longer, here are some helpful tips.

  • Keep track of whether or not your brine tank needs salt. You should only have to change the salt every couple of months, but you’d be wise to periodically check the levels of the salt in the tank. If the salt is covered in water, you’re in good shape. If the salt is dry and the water is low, you should refill the brine tank with salt.
  • Clean up any salt bridges that have formed. As we mentioned earlier, salt bridges can do damage to your water softener system over time.
  • Make sure your water softener is clean. Generally, your water softener should be cleaned every 5-10 years. The older the model, the more frequently you should be cleaning it. If your water softener looks dirty, take the time to clean it out.

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Frequently Asked Questions

Can you overfill a water softener with salt?

You can overfill your water softener with salt. Doing so will result in the salt clumping together, also known as “salt bridging.” When salt bridging happens in the brine tank, the salt will stick at the top of the softener which will prevent the softener from regenerating.

However, if your water hardness levels are higher than average, you will generally need more salt in your water softener.

What does a water softener look like?

A water softener is made up of two cylinders that stand side-by-side. Each is generally about a meter tall. The taller one is the softener tank while the shorter of the two is the brine tank.